Returns Policy

Returning Products

Compatible and remanufactured inkjet cartridges and toner cartridges may be returned within 60 days of purchase for a refund or a replacement. If you wish to return the product for any reason, please contact us for return address ( Please make sure the return items are in original package and packed well. However, we will not accept the return of cartridges whose labels have been removed or if it has been physically tampered with in anyway. Refunds will be processed within approximately 2-4 days after we've received the return package. The refund will be issued back to the original form of payment.

Return Shipping

Customers will be responsible for the return shipping cost of non-defective returns, e.g. incorrect items, change mind or any other return reason not related to the quality of our products. Customers that are returning non-defective items, we suggest you use a carrier with TRACKING (such as UPS or USPS) and write the order number clearly on the outside of the return packaging.

Please note that if you change mind or order the wrong items, you may be subjected to a 15% restocking fee for refund on the returned items. Returned items must be in sellable condition unless the items are defective.